Returns and Refund Policy

Change of mind orders or wrong sizing can be exchanged for an item of the same value or store credit.
Return within 14 days of recieving item.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned.
Lingerie or intimate products.
Gift cards
To complete your return, we require a receipt or proof of purchase.

Exchanges (if applicable)
If you need to exchange it for a same priced item, send us an email at and send your item to: Elody's Addictions

Boxed Quarter

270 St Asaph Street

Christchurch Central

Canterbury NZ 8011

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

To return your product, you should mail your product to:

Elody's Addictions

Boxed Quarter

270 Saint Asaph Street

Christchurch Central

Christchurch 8011

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $25, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.